Frequently Asked Questions
Having issues? Hopefully we can help! Select a category below to see some of the most commonly asked questions we get.
You sure can, choosing a reward isn’t compulsory and if you just want to simply donate to a project and help it succeed then go for it.
Yes, you can keep receiving donations beyond your target goal.
Reaching your target is not compulsory and you can keep every donation that you receive.
You should also consider whether you can deliver your project/rewards if you don’t raise your target funds.
If you decide to change your target amount it’s a good idea to give your followers an update on why you made the change.
You can also keep receiving donations even if you reach your goal.
JackFundJill is an Australian owned and operated crowdfunding platform.
Our mission is to inspire you to change your community through crowdfunding.
We provide a safe, secure and free* to use crowdfunding platform. All you need is an idea which needs funding. Then it’s as simple as starting your project and sharing with your community and beyond. The funds you raise will help turn your idea into a reality.
*Transaction fees, including credit and debit charges, for donors apply.
It’s just that, a donation to a project idea or cause that appeals to you and that you want to see succeed.
Sometimes you might receive a reward in return for your donation and other times you just want to help and give whatever it is the best chance of reaching its goal.
Rewards are a way of giving something back to your contributors. Not every project has rewards, or has to have a reward, but those that do let their audience share in the project experience.
Examples include … a book, personalised art, an album, a hug, etc.
Choosing a reward also isn’t compulsory for contributors and they are welcome to simply donate to a project without claiming a reward.
Are you feeling lucky? There is no cost for a project creator to start a fundraiser, simply sign up to JackFundJill and get started today!
There are however transaction fees, which includes credit and debit charges, that apply to each donation made. The total funds raised, less the transaction fees, is what can be withdrawn by a project creator.
Donators also have the option to voluntarily support JackFundJill. We use this support to keep things running and provide the best possible experience for our users.
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